Ecommerce Consultancy

We work with brands and retailers to help them achieve their business goals and deliver key strategic projects. Our team have undertaken fixed scope and retained consultancy work for businesses of all shapes and sizes, ranging from complex replatforming projects to strategic audits to ad-hoc workshops.

Introduction & Offering

Vervaunt started off only offering impartial ecommerce consultancy services, later expanding into performance marketing. As a business, we only work on ecommerce projects and have an in-house team of specialist consultants, all bringing different experience and skill-sets. We're flexible with how we work - ranging from small ad-hoc workshops to larger fixed scope projects to retained relationships. The client-fit is more important to us than the brief or project scope.

Examples of projects we commonly work on include very specific strategies (e.g. performance) and broader audits (e.g. overall CX), technical scoping and requirements gathering, RFP / RFI management, replatforming project management, specific scope delivery (e.g. product personalisation), strategy support and workshops, and roadmap definition and ownership.

emmaturner

We engaged Vervaunt to act as consultants and project managers for our Magento 2 to Shopify Plus web migration. From the scoping of the tech stack, project tender, management and strategic direction, they held our hand every step of the way.

The team are highly engaging and have a detailed understanding of D2C ecommerce, deeply rooted in a passion for the industry and the technology on the market. Their ability to dissect and balance operational, technical and commercial deliverables is what sets them apart from other key players in the market. They are hugely motivating to work with, their energy and love for what they do is infectious and they deliver on all fronts.

Emma Turner Managing Director - La Coqueta

More Detail on How We Work

Our consultancy services are designed to help brands and retailers who are looking for guidance, advice, optimisation and strategy. Our experienced team are able to deliver both strategic and hands-on projects to help achieve key business goals, fill skill gaps, accelerate key projects or manage change.

Our engagements tend to range massively around scope and budget - with some projects being small hourly advisory pieces and others being focused on delivering large projects and taking full ownership of the scope, budget and delivery.


Consultancy

For those looking for streamlined support, we provide completely bespoke consultancy services that are typically more advisory, with us operating as a strategic partner. As part of these types of projects and retainers, we act as an extension of your team and examples of how we can work include:

  • Definition of short, medium and long-term ecommerce roadmap

  • Help with prioritisation of the roadmap and organisation

  • Running workshops around focused topics (e.g. loyalty) or broader areas (e.g. internationalisation) to help with planning and definition

  • Identifying optimisation opportunities and quick wins for peak periods

  • Technical scoping and requirements gathering

  • Strategic inputs into and validation of your end-to-end strategy

  • Governing technical projects and support with delivery

  • Supporting with budgeting and commercial aspects

  • Advising around technology and agency selection

  • Supporting and helping to build your internal team


Consultancy + Execution

For teams who need more hands-on support, we can also take on execution work as well, either with temporary interim support or just to accelerate delivery of key projects. Examples of areas we can support include:

  • Project management and product ownership

  • Hands-on support with launching new features and functionality, and accelerating delivery (ranging from configuration to data migration to testing)

  • Governance and auditing around technical areas, such as performance, development approach, or accessibility

  • Architecting and validation of complex solutions (e.g. headless builds, complex international approaches, custom applications and modules, etc.)

  • Delivery of reporting and insights projects, or automation projects

  • Research projects

  • Managing UAT and testing phases

  • Supporting the roll-out of new best in breed ecommerce tools

  • Manage optimisation projects

Our Credentials

  • Team with a wide range of skills and focus, covering product ownership, technical solutions, marketing, strategy, and analysis

  • Deep experience in both technical and strategic areas (ranging from PIM implementation to CRM strategy)

  • Unbiased, impartial and fair team - we work with all technology partners and do not favour solutions based on commission or benefits

  • One of the world’s only Shopify Plus consultancy partners, alongside multiple Magento Certified Solutions Specialists

  • Experienced with most major platforms - Magento / Adobe, Shopify Plus, Salesforce Commerce Cloud, Shopware, BigCommerce, SAP, etc.

  • Strong relationships with majority of technology partners - ranging from PIM to personalisation to BI platforms

  • Supported a wide range of major ecommerce projects for brands from all over the world, including Bulletproof, The V&A, Self-Portrait, Science Museum Group, PMT Music, Totême, David Austin Roses, Sunspel and many more

  • Won multiple awards at leading ceremonies, including the eCommerce Awards and the UK eCommerce Awards

Our Consulting Team

Paul Rogers
Ecommerce Consultant
Liam Quinn
Solutions Architect
Josh Duggan
Lead Performance Consultant
Paul Barrett
Business Director
Shamoli Miah
Ecommerce Consultant
Francesca Raggio
Ecommerce Consultant
Conor Jones
Ecommerce Solutions Specialist
rachel

We hired Vervaunt to run an end-to-end ecommerce platform and integration partner RfP for The Conran Shop, which was an extremely comprehensive process that lasted a number of months, in total.

We looked at a number of different ecommerce platforms and their knowledge of these was very strong and the team showed us how the key workflows and tasks would be handled with each of them and also with different third-party technologies.

I would definitely recommend Vervaunt and we were really pleased with the end result and how the process was run.

Rachel Morris Head of eCommerce - The Conran Shop

Vervaunt Labs

Vervaunt Labs is our R&D offering, focused on building proprietary technology to add value to our services and help clients. Some of the key tools we’ve built include:

  • Census - rule-based post purchase questions app fro Shopify, primarily used for attribution, first party data capture and on-site feedback.

  • Visualise - dynamic creative based on improving image formats for DPAs and DABA, also allows for overlaying key information and attributes.

  • Inventory logging + alerts - Automated logging and alerting of inventory change, designed to reduce spend on items with broken stock and help attribute performance shifts.

  • Sale alerts - alerts on competitor sale activity, to help manage shifts in spend and again attribute performance change on channels like Google Shopping.

  • Creative reporting - detailed reporting on key metrics for individual Meta creative.

  • Performance monitoring - automated daily logging of client performance / load time shifts for key templates. Monitors key performance metrics and scores.

  • Benchmarks - internal client benchmarking across paid channels and Google Analytics. Data stored in our data warehouse and split out by vertical.

Featured Ecommerce Clients

joseph-joseph
timex logo
logo self portrait
logo frankieshop
Bremont
logo test 1 sunspel
logo david austin
logo toteme
client logos master phase2-microscooters
logo hunter
logo bulletproof
logo sciencemuseum
logo test 1 va
Osprey
Lulu Guinness Logo
logo oneills
logo cubitts
logo playstation

Accreditations

logo shopify plus partner
logo bigcommerce
logo magento
logos google partner
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